Pages Lock While Editing

Only one editor can edit a page spread at a time. The page spread will lock when an editor is working on it. Any other editors selecting that page spread to edit will be locked out and see the I'm Locked! tab. Once the editor has exited the page spread it will be unlocked for editing by another editor.

 

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    Brittany Anger

    No other editors are working on the page that I was assigned to and it's still locked. When I click on the "I'm locked" button, it says "This page is locked while Brittany is working on it." But I AM Brittany... You see my dilemma. :)

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    Aaron Greco

    Hey Brittany, if you don't have the book open on another browser window or another computer then, that should not be possible. I'm opening a ticket to take a closer look at what's going on...

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    Trisha Dearing

    same thing is happening to me. i closed the window when i was trying to use the auto portrait thing and then i opened a new browser window and logged back in and now it won't let me back, says it is being edited by ME

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    Trisha Dearing

    it just released after about 10 minutes of waiting.

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    Jessica Goldstein

    The same thing has been happening to me as well.

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    Debbie

    Hi Jessica - Sorry for the inconvenience of the page locking. If it has not unlocked please contact customer support so we can check it out!

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    Sharon Arthur

    The same thing is happening to us. We can access all other pages but one. Only one editor is logged on.

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    Debbie

    Hi Sharon - When checking your book I do not see any locked pages. Locked pages will time out when the editor is no longer on the page. If you encounter this issue again please contact customer support and provide the page numbers so we can look into it!