Did I already place an order?

If you are not sure if you placed an order for your child(ren) you can check in your Account Settings.

1. Log in and click on your name or the gear icon in the top toolbar to go to your Account Settings.

2. Scroll down to the Orders section to see a list of the orders you have placed. Click on the order number to see the details of the order.

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Comments

6
  • Avatar
    Karen Dokter

    I am logged in but there is no settings option-need to make sure I already paid for the yearbook

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    Debbie

    Hi Karen - I have checked your account and you have purchased a 17-18 yearbook. To access your account please log in with your email address and you will need to reset your password by selecting Forgot Password.

  • Avatar
    Carla Robertson

    Carla Robertson says i purchased 2017-2018 yearbook but has cancel next to it I do not want to cancel order

  • Avatar
    Debbie

    Hi Carla - You should only be concerned if it says Canceled next to the order under Status. Under Action the cancel option is there only to be used if you want to cancel the order.

  • Avatar
    Elena Daugherty

    I cannot view account settings so see if I placed an order already.

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    Debbie

    Hi Elena - I see that you placed one order today for both of your children. They attend different schools. If this is not correct please let us know.