Photo Requirements for Uploading

Photo requirements:

File types: JPG, PNG, GIF or High Efficiency Image Format (HEIC or HEIF)
Resolution:  Any resolution can be uploaded, but we recommend a minimum of 640 x 800 pixel resolution or higher
Max File Size: 19.07 MB
Sources: You can upload photos from your computer, Facebook, Instagram, Google Drive, Google Photos, and Dropbox.

Can't find your answer in our Help Center? Our agents are available to assist you Monday - Friday from 6AM to 7PM Pacific Time, as well as from 7AM to 3PM Pacific Time on Saturday and Sunday

(877) 755-TREE

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